Which airlines are most and least responsive to respond to comments, questions, and complaints on social media? The just-released Conversocial Airline Benchmark Report ranks the airlines two ways, according to the percentage of Twitter mentions they responded to, and according to the speed of those responses. Related: Are You a Victim of Vacation Deprivation? Probably…
Vacations are good for you. They’re psychologically restorative. They broaden your outlook. They promote physical vitality and good health. And, lest we dismiss them as petty indulgences, they increase workplace productivity. Plus, according to Project: Time Off, taking those unused vacations would provide a $223 billion boost to the economy. Related: What Millennials Want, According…
As rewards credit cards go, the Hyatt Visa card doesn’t as a rule have much to recommend it beyond its link to Hyatt’s Gold Passport program. This rebate may be the exception to that rule. Offer Details Cardholders who spend at least $500 at Hyatt Regency hotels in the U.S., between September 26 and December…
AccorHotels is the latest hotel chain to make a concerted effort to curry favor with Millennial travelers. By 2020, the company will roll out 50 new hotels under a new brand named JO&JOE, described as follows: JO&JOE is a vibrant living space, a home that is open to the external world and designed to meet…
Beginning earlier this month, some Uber customers in Pittsburgh have been treated to a preview of what many expect to be the future of ridesharing. Fourteen self-driving Ford Fusions began ferrying riders within a 12-square-mile section of the city’s downtown. During what is being characterized as an indefinite test period, the cars aren’t truly driverless.…
Got bedbugs? If so, they most likely followed you home from a recent hotel stay. Which hotel? That might be a tough call, especially if you’ve logged hotel nights at multiple different locations. Welcome help in identifying the most likely source of past infestations, and avoiding future stays at affected properties, is at hand, at…
Enter the United Cruises “1,000,000 Mile Cruise” sweepstakes by December 31, 2016, for a chance to win the grand prize: 250,000 United MileagePlus miles, plus a $3,000 voucher redeemable for a cruise at United Cruises. Runner-up prizes include various lesser quantities of United miles. To enter, provide the requested contact information (name, email, etc.) on…
As expected, following approval by Chinese regulators, Marriott this morning completed its acquisition of Starwood, creating what the company’s news release touts as “the world’s largest and best hotel company.” The size part of the claim is easily enough assessed. With the merger, the Marriott network will span 5,700 properties, with 1.1 million rooms, representing…
The Starwood Preferred Guest credit card, issued by American Express, has long had a prominent place in the wallets of savvy frequent travelers. Here’s why: Annual fee: $95, waived the first year Annual percentage rate: adjustable, currently 15.49% to 19.49%, based on creditworthiness Earn up to 5 Starpoints per $1 at Starwood hotels, 1 Starpoint…
Travelers expect—or at least hope for—fast, reliable cellular connections wherever they go. On the road. In the store. At the airport. On the plane. At the hotel. On the mountaintop. The reality, though, is that solid cell service is a crap shoot. It’s here and there, but not everywhere. Where travelers rely particularly heavily on…
To the list of hotels that offer discounted rates to members of their loyalty programs—Starwood, Hilton, Hyatt, Marriott, InterContinental, Choice—can now be added the Carlson Rezidor Hotel Group (Quorvus Collection, Radisson Blu, Radisson, Radisson RED, Park Plaza, Park Inn, Country Inns & Suites). Beginning this week, Club Carlson members can save “up to 10%” when…